Managed Services Overview

Managed Services Overview > Business issues

Your business needs to respond to market pressures in a dynamic manner and so you require greater agility from the IT infrastructure.

You might need to deploy applications that meet urgent business requirements and yet, there is a lack of support personnel for that particular technology.

You probably want to be available to your customers for longer periods of the day, perhaps through web services or ecommerce trading and therefore require the corresponding levels of support 24x7. How can all this be justified?

Then there is the data centre, almost certainly stretched to capacity, consuming energy to power and cool the growing infrastructure. How do you find extra capacity for that vital disaster recovery provision and justify keeping it, unused, for much of the year? Is this really a core function of your business and a management headache that you really need?

Managed Services Overview > The Anix Service

The term “managed services” means many things to different people, which is why Anix managed services are tailored to the needs of your business.

Anix is able to offer a breadth of services from selectively out-tasking one part of your IT infrastructure or an application set through to full outsourcing, even owning your IT assets if necessary.

Anix monitors and manages as much or as little of your IT infrastructure as you require irrespective of whether or not we host it. This service can be provided 24x7 or just the hours to complement your own service provision. The range of components that Anix manages, remotely or in a hosted environment, includes servers, storage, backup & recovery, email, applications, databases, networking, security and business continuity.

Anix can provide hosting in one or more of our data centres in Bristol, London or Manchester or you can keep your systems in your own facilities. Wherever your systems reside, we monitor and manage them from one of our dual 24x7 Network Operations Centres.

Managed Services Overview > Key benefits

• Enable your business to work in a more agile manner
• Deploy the applications your business needs without worrying about the infrastructure requirements or skill sets to manage them
• Work 24x7 without employing unnecessarily large support teams
• Free up valuable data centre resources
• Release your skilled technical staff from routine, time-consuming tasks onto business-building projects
• Ensure a proven disaster recovery solution is in place without acquiring additional data centre space
• Obtain the benefit of monitoring, smart management tools and reporting using the economies of scale that a managed service delivers
• Get the breadth and depth of expertise that comes from supporting numerous organisations across the UK